A real answer in seconds
A DM arrives and gets a proper reply straight away, in your clinic's voice, whatever the hour. Not an auto-responder telling someone you'll be in touch.
AI lead assistant for aesthetic clinics
Your next client already messaged you.
An AI assistant that answers your clinic's Instagram, Facebook, and website messages in seconds, and books the consultation.
We set it up and train it on your treatments, prices, and policies, so the people messaging you at 10pm are on your calendar by morning.
Free 30-minute demo. No obligation, nothing to sign.
Or try it right now: message Abby, our own assistant, in the chat bubble at the bottom of this page.
Instagram DM · Saturday, 11:47 PM
Hi! How much is lip filler? Do you have anything this week?
11:47 PMHi Sofia — lip filler starts at $650 with our nurse injector. I have Tuesday 2:00 PM or Thursday 10:30 AM open. Want me to hold one for you?
11:47 PM · answered in 12 secondsTuesday works!
11:49 PMWhy speed matters
Whoever answers first usually gets the booking.
Someone sees a result on Instagram and asks what it costs at 9pm on a Saturday, while your injector is with a client. They message two or three other clinics in the same sitting. Want your own number? DM your clinic tonight and time the reply.
Answered by Convertiva
12 sec
Answered Monday, 9:00 AM
33 hr 13 min
Same DM, sent Saturday at 11:47 PM.
How it works
From message to booked appointment, on its own.
The questions they actually ask
It answers on treatments, pricing, suitability, and what to expect — and finds out what the person is really looking for and how soon they want it.
Straight onto your calendar
When they're ready, it offers real availability and puts the consultation on your calendar. No back and forth, no message waiting until Monday.
- Trained on your clinic. Your treatments, prices, policies, and tone.
- Captures every lead. Contact details are saved even when someone doesn't book.
- Hands over to your team. Anything clinical, sensitive, or unusual goes to a person, on your rules.
Works on Instagram DMs, Facebook Messenger, and your website chat — one assistant that knows your clinic.
Who we build for
Aesthetic clinics where a single reply can be worth four figures.
Med spas
Injectables, facials, and skin treatments, where most inquiries arrive through Instagram rather than the phone.
Injectable clinics
Botox and filler practices where consultation requests come in at all hours — and now get answered at all hours.
Laser & skin clinics
Treatment packages and series that need real qualification before they reach the calendar.
Wellness & aesthetics
IV therapy, body contouring, and membership-driven treatment businesses with steady inbound interest.
Getting started
From demo to live in about a week.
Done for you. We build it, you approve it, and it goes live. You're never handed software to set up.
Demo and discovery
We show you the assistant working and learn how your clinic runs: your treatments, your pricing, your policies, and how you like to talk to clients.
We build and train it
We configure the assistant on your clinic, connect Instagram, Facebook Messenger, and your website, set up qualification and booking, and define when it hands over to your team.
You approve, then it goes live
We walk you through the conversations together and you sign off before it speaks to a single real client. Then we keep it current as your pricing and treatments change.
Pricing
One assistant. One price.
Month to month, cancel any time. No contracts and no tiers.
Convertiva AI Lead Assistant
$299/month
+ one-time setup from $299
Everything needed to answer, qualify, and book your inbound inquiries.
- Instagram DMs, Facebook Messenger, and website chat
- Replies 24/7, including nights and weekends
- Trained on your treatments, pricing, policies, and FAQs
- Lead qualification
- Contact and lead capture
- Consultation booking on your calendar
- Human handoff on your rules
- Conversation history and dashboard
- Monthly AI usage included
Month to month. Cancel any time.
Setup
From $299, once.
We build it for you: your services, prices, and policies loaded in, your channels and booking connected, and every conversation tested with you before launch. Most setups are $299; bigger builds are quoted on the demo, before you commit.
Usage
Normal monthly volume is included.
If you have a busy month, you can add more at any time or have it top up automatically. Nothing stops working without warning.
Run your own numbers
What are slow replies costing you?
$1,950a month in bookings at stake
15 late replies, 3 of them clients you could have booked.
The Lead Assistant is $299 a month.
An estimate from your numbers, not a promise of results.
Not sure whether it fits your clinic? That's what the demo is for — book a free demo and we'll walk through your channels, your booking setup, and where the assistant would actually help.
Questions
What med spa owners ask before they start.
Will it sound like my clinic?
That's the whole point. The assistant is trained on how your clinic actually talks — your treatment names, your tone, your policies. Before you go live we test every conversation path together and you sign off on it. And when something falls outside what it knows, it hands the conversation to a human rather than guessing.
Will my clients know it's AI?
That's your call, set during the build. Most clinics choose to say so — it tends to build trust, especially when the reply is fast and useful.
Does it work with my booking software?
Google Calendar, Calendly, and Cal.com connect directly. Clinic platforms like Boulevard, Vagaro, or Zenoti depend on your plan and setup: some connect fully, some only partly. We check yours on the demo before promising anything.
What if it books something wrong?
It books inside the rules you set — your services, your providers, your availability, your deposit requirements. Anything outside those rules gets escalated to your team rather than improvised. You see every conversation in full.
What happens if someone asks something it can't answer?
It says so plainly and hands the conversation to your team with the full thread attached, rather than inventing an answer. Clinical questions, complaints, and anything unusual are routed to a human by design — and you decide where those land.
Does this replace my front desk staff?
No. It takes the parts of the job nobody enjoys — after-hours messages, the same pricing question for the tenth time, the DM queue that builds up during a busy clinic day. Your team keeps the work that genuinely needs a person: the clients in the room.
What if I have more than one location?
We scope multi-location setups individually, depending on whether your clinics share staff, booking systems, and workflows. Bring it up on the demo.
Am I locked into a contract?
No. It's month to month with no minimum term and no notice period — cancel any time. The setup fee is one-time and covers the build. We'd rather earn month thirteen than rely on a contract to keep you.
Not a med spa?
The same assistant works for other booking businesses.
Salons, studios, dental and wellness practices, coaches, and other businesses whose inquiries arrive by DM or chat and end in a booked appointment.
See it working on your clinic.
Thirty minutes. We'll show you the Lead Assistant handling real inquiries for a clinic like yours, answer anything you want to ask, and tell you honestly whether it's a fit. No obligation, no slide deck, and nothing to sign on the call.
- See the assistant handle real conversations, live
- Get straight answers on fit, timeline, and pricing
- Leave with a clear answer, whichever way it goes