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AI staffing for aesthetic practices
Nobody answered in time.
Convertiva builds AI employees for medspas and aesthetic clinics. They answer every Instagram DM, WhatsApp message, and phone call in under 60 seconds — day or night — qualify the lead, and book it straight into your calendar.
Hi! How much is lip filler? Do you have anything this week?
11:47 PMHi Sofia — lip filler starts at $650 with our nurse injector. I have Tuesday 2:00 PM or Thursday 10:30 AM open. Want me to hold one for you?
11:47 PM · answered in 12 secondsTuesday works!
11:49 PMThe real problem
Your ads work. Your Instagram works. The inquiries arrive — at 9pm, on a Saturday, in the middle of a treatment. By the time someone at the front desk gets to the DM, that person has already booked with the clinic that answered first. Meanwhile hundreds of past clients sit in your system, unbooked, because nobody has time to work the list.
Who we build for
Botox, filler, and med spa practices where consult requests arrive through Instagram at all hours and go cold overnight.
Packages and treatment series that need real qualification before they hit the calendar — and real follow-up between sessions.
High-repeat, membership-driven businesses where recall and reactivation are the entire growth model.
Practices routing inquiries across several locations without adding a front-desk hire at each one.
Your AI team
Each one takes over a job somebody at your practice is either doing badly or not doing at all. Hire one, or hire all three.
Employee 01
Replaces the front-desk staffer who gets to the DMs “when things slow down.”
Watches every inbound channel and answers in seconds. Knows your treatments, your pricing, and your policies. Qualifies the inquiry, then books it.
Employee 02
Replaces a part-time recall coordinator — a $1,500–2,500/month hire.
Works the list you already own. Past clients, expired packages, unbooked treatment plans, post-treatment check-ins — all the revenue sitting dormant in your system.
Employee 03
Replaces your answering service — plus the 1 in 3 calls nobody picks up.
A voice agent that answers the phone when your team can't. After hours, during treatments, and when three lines ring at once. Anything urgent goes straight to a human.
Behind all three
Your AI employees plug into the software you already run, so bookings land where your team expects them — not in a separate inbox nobody checks.
How it works
We review your last 90 days: unanswered DMs, missed and abandoned calls, dormant client count, no-show rate. You get a real dollar figure for what's leaking. Free, and yours to keep either way.
We train your AI employees on your treatments, pricing, and policies, connect them to your booking system and channels, then test every conversation path before anyone talks to a real client.
Your team goes live with human escalation rules in place. Every month you get a report on conversations handled, consults booked, and revenue recovered — and we tune from there.
What changes
Every DM, message, and call gets a real response in under a minute, including the ones that arrive at midnight.
Practices deploying AI booking report a 30–50% lift in booked consultations within the first 30 days.
The list you already paid to acquire finally gets worked — systematically, every week, without anyone chasing it.
Your team stops triaging routine questions and goes back to the clients standing in front of them.
Pricing
Month to month. No long-term contract. Setup is a one-time fee that covers training, integration, and testing before you go live.
Starter
$350/month
+ $500 one-time setup
For practices losing leads in the DMs.
Growth · most popular
$500/month
+ $1,000 one-time setup
For practices sitting on a client list they never work.
Front Desk
$825/month
+ $1,500 one-time setup
For practices whose phone rings more than the desk can handle.
Add-on
Required on any plan where your AI employees handle patient health information. Enables encryption of stored patient data, audit logging, enforced multi-factor authentication, and a signed Business Associate Agreement between your practice and Convertiva. Billed alongside your plan. Practices running non-clinical conversations only — pricing, availability, and consult booking — don't need it.
For context: a part-time receptionist runs $1,500–2,500 a month. A live answering service runs $235–400 and still can't book anything. One recovered consult a month covers the entire Growth plan. Multi-location practice? Ask about our custom plan.
Founding clients
Convertiva is new. We'd rather say that plainly than pad this page with logos we haven't earned. So the first five practices get a trade: better terms, in exchange for letting us publish what the numbers actually look like.
01
Your one-time setup fee is cut by 50% — in exchange for a case study with real numbers once we have 90 days of data.
02
Whatever you start at, you stay at — for as long as you're a client. Our prices will go up as we add proof. Yours won't.
03
No account manager, no support queue. You have direct access while we build, and you help shape how these agents work.
Your free audit gives us a baseline: what you booked in the 90 days before we started. If your AI employees don't beat that monthly baseline in the first 30 days, we refund your first month in full. You keep the audit, the setup work, and the data either way.
We can offer this because we only take on practices where the audit shows a real gap. If it doesn't, we'll tell you.
Questions
No. Your AI employees are trained on how your practice actually talks — your treatment names, your tone, your policies. Before you go live we test every conversation path together and you sign off on it. If a conversation goes somewhere it shouldn't, it hands off to a human instead of guessing.
It can be. HIPAA safeguards are available as a $297/month add-on that enables encrypted storage of patient information, audit logging, enforced multi-factor authentication, and a signed Business Associate Agreement between us. Your practice remains the covered entity; we operate as your business associate. If your AI employees will touch any patient health information, this add-on is required — we won't deploy without it.
Only if the conversations stay non-clinical — general pricing questions, availability, and booking a consult, with no treatment history or health details collected. Many practices start here. The moment you want intake forms, treatment follow-up, or anything clinical in the conversation, you move to the compliant setup.
It books inside the rules you set — your services, your providers, your availability, your deposit requirements. Anything outside those rules gets escalated to your team rather than improvised. You see every conversation in full.
It replaces the parts of the job nobody enjoys: after-hours messages, repetitive pricing questions, and follow-up calls that never get made. Your team keeps the work that actually needs a person — the clients in the room.
Fourteen days from kickoff for most practices. The audit takes a few days, the build and training takes about a week, and testing takes a few days more. Voice deployments can run slightly longer depending on your phone setup.
No. Every plan is month to month and you can cancel any time. The setup fee is one-time and covers the build. We'd rather earn month thirteen than trap you in it.
Not a medspa?
Dental and orthodontic practices, law firms, veterinary clinics, home services — anywhere inquiries arrive faster than a front desk can answer them. The agents are the same. Only the treatments, the questions, and the booking system change. Tell us what you run and we'll tell you honestly whether it's a fit.
Send us your details and we'll run a free Missed Revenue Audit on your practice — unanswered inquiries, missed calls, dormant clients, and what all of it is worth in booked treatment. No obligation, and the numbers are yours to keep.