A real answer in seconds
A DM arrives and gets a proper reply straight away, in your business's voice, whatever the hour. Not an auto-responder telling someone you'll be in touch.
AI lead assistant for appointment-based businesses
Your next client already messaged you.
An AI assistant that answers your Instagram, Facebook, and website messages in seconds, and books the appointment.
We set it up and train it on your business, so the people messaging you at 10pm are on your calendar by morning.
Free 30-minute demo. No obligation, nothing to sign.
Or try it right now: message Abby, our own assistant, in the chat bubble at the bottom of this page.
Instagram DM · Saturday, 11:47 PM
Hi! How much is lip filler? Do you have anything this week?
11:47 PMHi Sofia — lip filler starts at $650 with our nurse injector. I have Tuesday 2:00 PM or Thursday 10:30 AM open. Want me to hold one for you?
11:47 PM · answered in 12 secondsTuesday works!
11:49 PMWhy speed matters
Whoever answers first usually gets the booking.
Someone sees your work and asks what it costs at 9pm on a Saturday, while your team is busy. They message two or three of your competitors in the same sitting. Want your own number? DM your business tonight and time the reply.
Answered by Convertiva
12 sec
Answered Monday, 9:00 AM
33 hr 13 min
Same DM, sent Saturday at 11:47 PM.
How it works
From message to booked appointment, on its own.
The questions they actually ask
It answers on services, pricing, suitability, and what to expect — and finds out what the person is really looking for and how soon they want it.
Straight onto your calendar
When they're ready, it offers real availability and puts the appointment on your calendar. No back and forth, no message waiting until Monday.
- Trained on your business. Your services, prices, policies, and tone.
- Captures every lead. Contact details are saved even when someone doesn't book.
- Hands over to your team. Anything medical, sensitive, or unusual goes to a person, on your rules.
Works on Instagram DMs, Facebook Messenger, and your website chat — one assistant that knows your business.
Who we build for
Businesses that run on bookings, and get their inquiries by DM.
It fits when most new inquiries arrive through Instagram, Facebook, or your website, the goal is a booked appointment, and one new client is worth real money. If your leads mostly call, we'll tell you that up front.
Med spas & aesthetic clinics
Injectables, laser, and skin treatments, where one Instagram DM can be a four-figure client. How it works for med spas →
Salons & beauty studios
Hair, nails, lash, and brow, where people ask about price and availability at all hours and book whoever answers first.
Dental & wellness practices
Cosmetic dentistry, IV therapy, and wellness clinics with steady inbound interest and consultations to fill.
Fitness & pilates studios
Intro classes, memberships, and personal training, where a trial inquiry goes cold if nobody replies tonight.
Tattoo & creative studios
Tattoo artists, photographers, and event vendors whose calendar fills from DMs about style, price, and dates.
Coaches & consultants
Discovery calls booked straight from the conversation, instead of three days of back-and-forth to find a time.
Getting started
From demo to live in about a week.
Done for you. We build it, you approve it, and it goes live. You're never handed software to set up.
Demo and discovery
We show you the assistant working and learn how your business runs: your services, your pricing, your policies, and how you like to talk to clients.
We build and train it
We configure the assistant on your business, connect Instagram, Facebook Messenger, and your website, set up qualification and booking, and define when it hands over to your team.
You approve, then it goes live
We walk you through the conversations together and you sign off before it speaks to a single real client. Then we keep it current as your pricing and services change.
Pricing
One assistant. One price.
Month to month, cancel any time. No contracts and no tiers.
Convertiva AI Lead Assistant
$299/month
+ one-time setup from $299
Everything needed to answer, qualify, and book your inbound inquiries.
- Instagram DMs, Facebook Messenger, and website chat
- Replies 24/7, including nights and weekends
- Trained on your services, pricing, policies, and FAQs
- Lead qualification
- Contact and lead capture
- Appointment and consultation booking on your calendar
- Human handoff on your rules
- Conversation history and dashboard
- Monthly AI usage included
Month to month. Cancel any time.
Setup
From $299, once.
We build it for you: your services, prices, and policies loaded in, your channels and booking connected, and every conversation tested with you before launch. Most setups are $299; bigger builds are quoted on the demo, before you commit.
Usage
Normal monthly volume is included.
If you have a busy month, you can add more at any time or have it top up automatically. Nothing stops working without warning.
Run your own numbers
What are slow replies costing you?
$1,200a month in bookings at stake
15 late replies, 3 of them clients you could have booked.
The Lead Assistant is $299 a month.
An estimate from your numbers, not a promise of results.
Not sure whether it fits your business? That's what the demo is for — book a free demo and we'll walk through your channels, your booking setup, and where the assistant would actually help.
Questions
What business owners ask before they start.
Will it sound like my business?
That's the whole point. The assistant is trained on how your business actually talks — your service names, your tone, your policies. Before you go live we test every conversation path together and you sign off on it. And when something falls outside what it knows, it hands the conversation to a human rather than guessing.
Will my clients know it's AI?
That's your call, set during the build. Most businesses choose to say so — it tends to build trust, especially when the reply is fast and useful.
Does it work with my booking software?
Google Calendar, Calendly, and Cal.com connect directly. Other booking systems depend on the platform: some connect fully, some only partly. We check yours on the demo before promising anything.
What if it books something wrong?
It books inside the rules you set — your services, your providers, your availability, your deposit requirements. Anything outside those rules gets escalated to your team rather than improvised. You see every conversation in full.
What happens if someone asks something it can't answer?
It says so plainly and hands the conversation to your team with the full thread attached, rather than inventing an answer. Medical questions, complaints, and anything unusual are routed to a human by design — and you decide where those land.
Does this replace my front desk staff?
No. It takes the parts of the job nobody enjoys — after-hours messages, the same pricing question for the tenth time, the DM queue that builds up during a busy day. Your team keeps the work that genuinely needs a person: the clients in the room.
What if I have more than one location?
We scope multi-location setups individually, depending on whether your locations share staff, booking systems, and workflows. Bring it up on the demo.
Am I locked into a contract?
No. It's month to month with no minimum term and no notice period — cancel any time. The setup fee is one-time and covers the build. We'd rather earn month thirteen than rely on a contract to keep you.
Not on the list?
Tell us what you run.
It works best when new inquiries arrive by DM or chat and end in a booked appointment. If yours mostly come by phone, or you sell products rather than appointments, we'll say so before you spend anything.
See it working for your business.
Thirty minutes. We'll show you the Lead Assistant handling real inquiries for a business like yours, answer anything you want to ask, and tell you honestly whether it's a fit. No obligation, no slide deck, and nothing to sign on the call.
- See the assistant handle real conversations, live
- Get straight answers on fit, timeline, and pricing
- Leave with a clear answer, whichever way it goes